About us

Carlos Alonso – Douro Wine Company Lda, NIF 516209370, headquartered in Parque Industrial de Alijó, Lot 24 5070-072 Alijó, hereinafter referred to as Carlos Alonso.

Our website address is www.carlosalonso.wine

You can contact us through the contacts:

Email: info@carlosalonso-dourowine.pt

Phone: +351 259 958 229 (Cost of call to national fixed network)

We are committed to protecting your personal data. In this sense, we have prepared this Policy, which is based on our commitment to respect the rules for the protection of personal data. Additionally, we have adopted appropriate measures to ensure the integrity and confidentiality of your data, as well as all other rights that you have.

What personal data is collected and how it is collected

Contact form

When you contact us through the contact form available on our website, to request information, we collect and record your personal data for the purpose of providing the service or information requested. The data collected in this form are: full name, email and telephone.

Emails

When you contact us via email, we collect your email address so that we can respond directly to your communication.

Telephone contact

When you contact us by telephone, we may collect your telephone number, in case we need to contact you again, as part of the information or services to be provided.

Embedded content from other websites

Articles on this site may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves as if the user were visiting those websites.

These sites may collect data about you, use cookies, incorporate third-party tracking, monitor your interactions with them, including recording interactions with embedded content if you have an account and are logged in to that site.

Links to other websites

On our website, at www.carlosalonso.wine, links to access other websites that are unrelated to Carlos Alonso may be included. The provision of such links is made in good faith, and Carlos Alonso cannot be held responsible for the collection and processing of personal data carried out through these websites, nor assume any responsibility in relation to such websites, namely regarding the accuracy, credibility and functionalities available on the same.

Cookies

“Cookies” are small software tags that are stored on the computer through the browser (browser), retaining only information related to preferences, not including, as such, personal data. absolutely essential for the website to function properly. This category only includes cookies that ensure basic functionality and security features of the website. These cookies do not store any personal information.

Cookie	Duração	Descrição
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record user consent for cookies in the “Ad” category.
cookielawinfo-checkbox-analytics	11 months	This cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store user consent for cookies in the “Analytics” category.
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record user consent for cookies in the “Functional” category.
cookielawinfo-checkbox-necessary	11 months	This cookie is set by the GDPR Cookie Consent plugin. Cookies are used to store user consent for cookies in the “Required” category.
cookielawinfo-checkbox-others	11 months	This cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store user consent for cookies in the “Other” category.
cookielawinfo-checkbox-performance	11 months	This cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store user consent for cookies in the “Performance” category.
CookieLawInfoConsent	1 year	Records the status of the corresponding category’s default button and the CCPA status. It only works in coordination with the first-party cookie.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not the user has consented to the use of cookies. It does not store any personal data.

How can you manage cookies?

All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in the respective browser. The user can configure cookies in the “options” or “preferences” menu of their browser.

Note, however, that by disabling cookies, you may prevent some web services from working properly, affecting, in part or in full, website navigation.

How your data is treated

The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, through automated means or not, namely the collection, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, dissemination, diffusion, comparison, interconnection, limitation, erasure or destruction.

Carlos Alonso undertakes to guarantee in all cases strict compliance with the legislation for the protection of personal data, which are stored in specific databases created for this purpose and, under no circumstances, will the data collected be used for another purpose. other than the one for which they were collected or consent was given by the data subject.

With whom your data is shared

The data collected on this site is for the exclusive use of Carlos Alonso.

How long is your data retained

We keep your data for as long as necessary for the proper provision of information or services.

What rights do you have over your data?

right of access

You have the right to confirm that your personal data is being processed and, where appropriate, to obtain a copy of this data and complete information about the processing.

Right of rectification

You have the right to correct errors, modify data that may be inaccurate or incomplete and ensure that the information processed is correct.

Right of suppression

You have the right to delete your data without undue delay if the processing is unlawful or if the purpose of the processing or collection no longer applies.

Right of restriction

You have the right to request a suspension of processing if such processing is illegal or inappropriate.

Right of objection

You have the right to object to the processing of your data, if the purpose of the processing is direct marketing or if the processing must be stopped for reasons related to your personal situation, unless we prove irrefutable legitimate reasons to continue its processing or if the processing is necessary to enforce or defend legal claims.

Right not to be subject to automated individual decisions

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning or affecting you, except as necessary for the performance of a contract, permitted by law or based on your explicit consent.

These rights do not include any personal data that it is mandatory to keep for administrative, legal or security purposes.

Where is your data sent?

Carlos Alonso may communicate your data for the purpose of complying with legal obligations, namely to police, judicial, tax and regulatory entities.

Safety

Carlos Alonso is committed to guaranteeing the protection of the security of the personal data made available to it, having approved and implemented strict rules in this matter. Compliance with these rules is an obligation for all those who legally access them.

Bearing in mind the concern and commitment that Carlos Alonso reveals in the defense of personal data, security measures were adopted, of a technical and organizational nature, in order to protect the personal data made available to him against its dissemination, loss, misuse, unauthorized alteration, treatment or access, as well as against any other form of unlawful treatment.

Access to Customers’ personal information is limited to employees who have a legitimate need to come into contact with this information in order to provide services to the Customer, in the performance of their duties.

Additionally, third parties that, within the scope of the provision of services, process the personal data of Customers in the name and on behalf of Carlos Alonso, are obliged, in writing, to implement appropriate technical and security measures that, at any time, , meet the requirements set out in the legislation in force and ensure the protection of the data subject’s rights (namely, the protection of the privacy and personal data of Customers).

Thus, any entity subcontracted by Carlos Alonso will process the personal data of our Clients, in the name and on behalf of Carlos Alonso and adopting necessary technical and organizational measures in order to protect the personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing. In either case, Carlos Alonso remains responsible for the personal data made available to him.

Notwithstanding the security measures adopted by Carlos Alonso, we warn everyone who browses the Internet that they must adopt additional security measures, namely, ensure that they use an updated PC and Browser in terms of properly configured security patches, with active firewall, antivirus and anti-spyware and that they certify the authenticity of the sites they visit on the internet, avoiding websites whose reputation they do not trust.

Contact information

For any information about our privacy policy, exercise rights over your data or object to receiving our newsletter, contact us at info@carlosalonso-dourowine.pt.

How to complain

Without prejudice to being able to submit complaints directly to Carlos Alonso, through the contacts made available for this purpose, you can complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for the It is made.

Future changes to this Privacy Policy

In the future, it may be necessary to update or revise this Privacy Policy. Carlos Alonso reserves the right to do so, at any time and without prior notice, by publishing the revised version at www.carlosalonso.wine.

These changes will take effect from the day of their publication and only on personal information collected after publication of the revised version.